Privacy Policy

A Legal Disclaimer

Serving Indian River County, Florida

Effective Date: March 26, 2025

Silver Sands Concierge LLC ("we," "us," or "our"), serving clients in Indian River County, Florida, is committed to protecting the privacy of visitors to our website (the "Site") and individuals who use our services (the "Services"). This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to safeguard your personal information.

Privacy Policy - The Basics

1. Information We Collect:

We may collect the following types of information:

Personal Information You Provide Directly: This includes information you voluntarily provide to us when you:
- Fill out contact forms (e.g., name, email address, phone number, message).
- Request information about our Services.
- Subscribe to newsletters or updates.
- Provide information during consultations.
- Submit testimonials or feedback.
- Apply for employment (if applicable).
Automatically Collected Information: When you visit our Site, we may automatically collect certain information about your device and browsing activity, including:
- IP Address: Your computer's internet protocol address.
- Browser Type and Version: The type and version of your web browser.
- Operating System: The operating system of your device.
- Referring Website: The website that referred you to our Site.
- Pages You Visit: The specific pages you access on our Site.
- Date and Time of Your Visit: When you accessed our Site.
- Cookies and Similar Tracking Technologies: We may use cookies (small text files stored on your device) and other tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie preferences through your browser settings.

2. How We Use Your Information:

We may use your information for the following purposes:

To Provide and Improve Our Services within Indian River County: To understand your needs and deliver the concierge services you request within our service area.
To Respond to Inquiries: To communicate with you and respond to your questions, requests, and feedback.
To Send Information and Updates: To provide you with information about our Services, news, and updates relevant to Indian River County (if you have opted in to receive such communications).
To Personalize Your Experience: To tailor content and features on our Site to your interests.
To Analyze Website Usage: To understand how visitors use our Site and improve its functionality and content.
For Marketing Purposes: With your consent, we may use your contact information to send you promotional materials about our Services within Indian River County. You can opt out of these communications at any time.
For Legal and Compliance Purposes: To comply with applicable laws, regulations, and legal processes.
For Internal Operations: For purposes such as data analysis, auditing, and improving our business operations.

3. How We Share Your Information:

We may share your information with third parties in the following circumstances:

Service Providers: We may share information with third-party service providers who assist us in operating our Site, providing our Services, conducting our business, or servicing you (e.g., website hosting, email marketing, analytics). These service providers are contractually obligated to protect your information.
Business Transfers: In the event of a merger, acquisition, reorganization, or other business transaction, your information may be transferred to the acquiring entity.
Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a court order or subpoena.
Protection of Rights: We may disclose your information when we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
With Your Consent: We may share your information with third parties with your explicit consent.

4. Data Security:

We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security of your information.

5. Your Choices and Rights:

Access and Correction: You may have the right to access and request correction of the personal information we hold about you. To do so, please contact us using the information provided below.
Opt-Out of Marketing Communications: You can opt out of receiving marketing emails from us by following the unsubscribe instructions included in those emails or by contacting us directly.
Cookies: You can typically control cookie settings through your web browser. Refer to your browser's help documentation for more information.

6. Children's Privacy:

Our Site and Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately so we can take steps to delete it.

7. Changes to This Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post any changes on this page and update the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically.

8. Contact Us:

If you have any questions or concerns about this Privacy Policy or our privacy practice, please contact us on our contact form.